Hotel Regulations
We have prescribed these Hotel Regulations as set forth below pursuant to Article 9 of General Terms and Conditions for Accommodation Contract in order to ensure the guests a safe and pleasant stay. Please read and cooperate with complying with these Hotel Regulations. We would also appreciate that you follow our staff’s instructions based on the Article 4 of General Terms and Conditions for Accommodation Contract and these Hotel Regulations.
If you do not comply with these Hotel Regulations, we will not permit your use of Hotel facilities or your stay at the Hotel pursuant to Article 4 of General Terms and Conditions for Accommodation Contract.
We will not be responsible for any damages incurred by any guest due to such guest’s noncompliance with these Hotel Regulations. We will require you to compensate any damages incurred by us for the same reason.
Use of Hotel
- Use of the Hotel for business purpose or any purpose other than overnight stay is prohibited.
- Please refrain from disseminating or posting any advertisements or selling any goods, etc. within the Hotel premises without Hotel’s permission.
- Promotional activities such as dissemination of fliers or signature-collecting campaign within the Hotel premises are prohibited.
- Please refrain from displaying goods which will alter the appearance of Hotel.
- There may be cases where the Hotel will not permit minors from staying at the Hotel if the Guest has not provided permission from his or her guardian.
- Staffs will not accept any tips, etc.
Guestrooms
- Please make sure that you lock your room while staying at the Hotel.
- When you have any visitors, please check who the visitor is by keeping the door locked. Please make sure that you do not carelessly unlock the door for any suspicious visitors.
- Please do not use the guestroom for a meeting with visitors.
- Please refrain from inviting anyone to your room or from allowing anyone to stay at your room other than the guest and his, her or its companion(s) who are registered with the Hotel pursuant to Article 7 of General Terms and Conditions for Accommodation Contract.
- In accordance with Article 14 of General Terms and Conditions for Accommodation Contract, hotel staffs may enter into the guestroom, or hotel staffs may move furniture or goods in the guestroom. Please take care of your cash and valuables on your own, and please let us know in advance of any item which you do not wish to be moved in the guestroom.
Common Area, etc.
- Please check the evacuation map and emergency exits on each floor.
- Please refrain from entering or using the emergency facilities or rooftop except at the time of emergency or under unavoidable circumstances. Entry into personnel only area is prohibited.
- Please refrain from leaving your belongings unattended at corridor, lobby, etc.
Sanitation Management
- There may be times when the Hotel will ask the Guest to refrain from using the Hotel facilities or to restrict the areas in the Hotel if the Guest fall under the conditions of the following:
- If you are suspected of having food poisoning such as norovirus infection; or
- If you are suspected of having infection which has been designated by the Act on Prevention of Infectious Diseases and Medical Care for Patients Suffering from Infectious Diseases and its enforcement ordinance.
Filming
- Filming or recording within the Hotel premises for business purpose without the Hotel’s permission is prohibited. Please refrain from using any film or recording for business purpose without the Hotel’s permission even if such filming or recording is personal filming or recording.
- Please refrain any filming which may bother other guests or which other guests feel unpleasant. There may be times when the Hotel will ask you to refrain any filming which has not received the Hotel’s permission even if such filming is personal filming.
Smoking
- Smoking is not permitted in the Hotel including inside the guestrooms. Please refrain from smoking except in designated areas. If you smoke outside of the designated area, you will be required to compensate for the restoration caused by smoking and an amount equivalent to the business compensation for that period.
Care for Other Guests
- Guests may not bring in pets and other animals. With respect to assistance dogs for physically disabled persons as prescribed in the Act on Assistance Dogs for Physically Disabled Persons, the Hotel will act in compliance with such law.
- Please do not bring any items with unpleasant odor into the Hotel.
- Please do not engage in any act causing loud noise such as loud voice, loud singing, and watching television or listening to audio equipment in loud volume.
- There may be times when the Hotel will ask you to be in an appearance which the Hotel considers as appropriate when using places in the Hotel outside your room.
- Please refrain from using the Hotel or from words and actions which other guests will feel offended or worried.
Public Order and Standards of Decency
- Please refrain from gambling, inappropriate behavior in public, and words and actions which are against public order and standards of decency.
- Please do not bring into the Hotel premises any items whose possession is prohibited by laws and regulations such as guns, knives and drugs.
- Please do not bring into the Hotel premises any items which will cause other guests or staffs to become worried or endanger their safety.
- The Hotel will not permit the guest’s use of Hotel if it becomes clear that such guest or his, her or its companion is an organized crime group or its member as prescribed in the Act on Prevention of Unjust Acts by Organized Crime Group Members, or an anti-social group or its member.
- The Hotel will not permit the guest’s use of Hotel if such guest or any person related to such guest is deemed to have engaged in acts such as violence, threat, extortion or obstruction of business by force
- The Hotel will not permit the guest’s use of Hotel if such guest or any person related to such guest has engaged in, or is deemed as quite likely to have engaged in, any act in violation of law or regulation.
Protection of Building, Facilities, etc.
- Please refrain from moving, processing or using for any purpose other than their intended purpose any equipment or furnishings inside the Hotel premises.
- Please do not bring into the Hotel any gunpowder, gasoline, or combustible or flammable item.
- Please refrain from using heating and cooking apparatus inside your room.
- Please do not engage in any act which may cause fire inside the Hotel premises.
- If you have lost, damaged, stained or odorized the building, equipment, furnishings or trees or plants, there may be times when the Hotel will require you to compensate the damages.
Personal Items and Lost Items
- Please take care of personal items including cash and valuables on your own. There may be cases where the Hotel will not be responsible for any lost or damaged items.
- The Hotel will keep in its custody any lost items found at any common areas inside the Hotel premises or inside any guestrooms after the guests have checked out and will discard them after a certain period according to the laws and regulations.
- If the Hotel incurs any costs for returning any lost item to the owner, the owner will be responsible for such costs.
Settlement
- There may be cases where the Hotel will require the guests to make a deposit or will check your credit card before your use of Hotel.
- The Hotel will not temporarily pay on the guests’ behalf any payments which arose outside of the Hotel such as taxi fare or payments for shopping outside the Hotel or permit the guests to make all of such payments to the Hotel in lump sum at the time of check-out.
- If you wish to pay all the fees for use of Hotel in lump sum at the time of check-out, please bring anything from which the Hotel can check your room number such as room key.
- If the Hotel requests you to make any payment during your stay at the Hotel, please make the payment at that time.
- The Hotel only accepts payments in cash (Japanese yen), by any credit cards accepted by the Hotel, or by any other payment methods accepted by the Hotel.
- Please contact the reception desk if you wish to change your reserved accommodation plan. If you wish to extend the number of nights for which you plan to stay, the Hotel will ask you to enter into a new accommodation contract and to make payment of fees accrued until then.
April 27th, 2022